Last Updated: September 10, 2026

The Chemo Club (“The Chemo Club,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit chemoclub.com, purchase our products, subscribe to our communications, interact with our social media accounts, or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, billing address, shipping address, account information, order details, product preferences, and information you submit through forms, newsletter sign-ups, customer service inquiries, promotions, or other interactions with The Chemo Club.

When you make a purchase, payment information is processed through our ecommerce platform and applicable payment processors. We do not directly store complete payment card information.

We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages viewed, referring pages, interactions with our website, shopping activity, and information collected through cookies and similar technologies.

Squarespace

Our website and online store are hosted by Squarespace. Squarespace processes certain information on our behalf in order to provide website hosting, ecommerce, analytics, checkout, order-management, security, and related services.

When you make a purchase, information such as your name, email address, billing and shipping addresses, phone number, and order information may be provided to Squarespace so that we can process and fulfill your order.

Squarespace may also collect information about your browser, network, device, IP address, pages visited, and interactions with our website.

You can learn more from the Squarespace Privacy Policy⁠.

Meta, Facebook and Instagram

We use services provided by Meta⁠, including Facebook, Instagram, Meta Commerce Manager and related advertising and commerce technologies.

Our product catalog may be connected to Meta Commerce Manager so that our products can be displayed, promoted, discovered, or purchased through experiences associated with Facebook and Instagram.

When you interact with The Chemo Club through Facebook or Instagram, Meta may collect and process information in accordance with its own privacy policies.

We may receive information from Meta about interactions with our advertisements, products, social media accounts, or other Meta services.

You can learn more from the Meta Privacy Policy⁠.

Meta Pixel and Advertising Technologies

Our website may use the Meta Pixel and similar advertising technologies.

These technologies allow us to understand how visitors interact with our website, measure advertising performance, build audiences, improve our marketing, and show advertisements that may be more relevant to users.

Depending on your interaction with our website, information shared with Meta may include information relating to pages or products viewed, product identifiers or SKUs, searches, products added to a shopping cart, checkout activity, purchases and associated transaction information.

Meta may use information it receives in accordance with its own privacy policies and settings.

How We Use Information

We may use information we collect to operate and improve our website and online store; process, fulfill and ship orders; communicate about purchases; provide customer support; manage customer accounts; send marketing communications when permitted; operate our Facebook and Instagram commerce experiences; measure and improve advertising; analyze website traffic and customer behavior; prevent fraud or misuse; maintain the security of our services; and comply with legal obligations.

How We Share Information

We may share personal information with service providers when reasonably necessary to operate our business. These providers may include Squarespace, Meta, payment processors, shipping and fulfillment providers, email and marketing providers, analytics providers, professional advisers, and other vendors that help us operate The Chemo Club.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, customers, business, or others.

We do not sell personal information for money.

Certain advertising or analytics activities may constitute “sharing,” “selling,” or “targeted advertising” under some U.S. state privacy laws even where no money is exchanged. Where applicable, you may have the right to opt out of those activities.

Cookies and Similar Technologies

The Chemo Club, Squarespace, Meta, and other service providers may use cookies, pixels, and similar technologies to operate our website, remember preferences, understand website usage, measure advertising performance, and provide relevant advertising.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

You may also control certain cookies through your browser settings and, where available, through our website’s cookie preferences.

Email Communications

If you subscribe to The Chemo Club’s email communications, we may use your email address to send updates, product announcements, educational content, promotions, and other communications.

You may unsubscribe from marketing emails at any time using the unsubscribe link contained in those emails.

We may still send transactional communications necessary to complete purchases or provide services, such as order confirmations, shipping notifications, or account-related messages.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, complying with legal and tax requirements, resolving disputes, and enforcing agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.

You may also have rights to obtain a copy of certain information or opt out of certain uses of personal information for targeted advertising, sharing, or sale as those terms are defined under applicable privacy laws.

We will process applicable privacy requests in accordance with relevant law.

California Privacy Rights

California residents may have additional rights under California privacy laws, including rights relating to access, correction, deletion, and certain disclosures or uses of personal information.

Where applicable, California residents may also have the right to opt out of the sale or sharing of personal information.

The Chemo Club does not discriminate against consumers for exercising privacy rights provided by applicable law.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices of those third parties, and their collection and use of information are governed by their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, technologies, services, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

The Chemo Club
Website: chemoclub.com
Email: alexandra@chemoclub.com